Through this partnership, the LA County Department of Mental Health (DMH) and The California Policy Lab (CPL) hope to improve the use of data and client voice to improve the service landscape for underserved populations in LA County. The CPL has a wealth of experience partnering with local government agencies, creating data-driven insights to solve California’s most urgent social issues including homelessness, labor and employment, crime and education equity.

Services Provided

CPL will produce a quarterly report using DMH’s service data that highlights the subset of DMH clients who are experiencing homelessness, as well as those who are newly placed in permanent housing.The report will provide an overall profile of clients experiencing homelessness served by DMH, as compared with the general DMH client population and newly-housed clients, including:

  • Demographics
  • Diagnoses
  • Service utilization trends and costs
  • Type and extent of homelessness experienced
  • Utilization of external benefits and services

Additionally, the report will investigate the effects of permanent housing placement on DMH service utilization. This information will be used by DMH leadership to better understand how they can engage with clients experiencing homelessness, and how services can be better designed to meet their needs.